Billing Representative - Home

This position is located on-site at the Durable Medical Equipment department. This position will work with customers, physicians, and other referral sources via phone, fax, email and in-person encounters, and will assist customers with education, training, and fitting (when necessary) for the product line. Customer Service responsibilities include processing referrals, hospital discharges, and face-to-face customer interaction, as well as familiarity with product and insurance regulations (private and Medicare/Medicaid). The Account Receivable responsibilities are as follows:

GENERAL SUMMARY:

The Accounts Receivable Representative is responsible for:

• Processing insurance claims in compliance with payer requirements and assisting patients with personal balances.
• Provides a variety of bookkeeping, record keeping, reconciliation and report production functions for the department.
• Administering patient financial policies and for assisting in the clerical functions of the department.
• Posting payment,
• Contractual discounts,
• Other adjustment,
• Charity care,
• Bad debt transactions to the patient accounting system.