Technical Pharma/Biotech Account Specialist

About Us

Founded in 2011, Fulgent has evolved into a premier, full-service genomic testing company built around a foundational technology platform.

Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike.

Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company.

Summary of Position

The Technical Pharma/Biotech Account Specialist will be responsible for prospecting new leads and managing a portfolio of clients within pharma and biotech channels for the Fulgent Business Development team. The Account Specialist will represent Fulgent in the pharma/biotech domain and will provide technical expertise to prospective clients regarding molecular diagnostic precision medicine services. The ideal candidate will possess strong client-facing hunting and technical communication skills, be highly organized, detail-oriented, and be capable of significant levels of multitasking.

Key Job Elements

• Handle a high volume of inbound/outbound calls and emails to introduce products/services and identify sales prospects.
• Educate prospective clients on our customizable multi-omics, pathology, oncology, spatial transcriptomics, liquid biopsy, single cell sequencing, proteomics, and pathology services.
• Stay informed about product and service offerings, features, benefits, and updates.
• Follow up on leads and respond to inquiries with a keen sense of urgency.
• Research and qualify leads to ensure they align with the target customer profile.
• Record relevant customer information, interactions, and sales activities in the CRM system.
• Work with the BD team to achieve sales targets by effectively closing deals and upselling products/services.
• Stay updated on industry trends, market dynamics, and competitors' products/services.
• Utilize market insights to refine sales strategies and approaches.
• Monitor and track sales performance regularly, adjusting strategies as necessary to meet or exceed targets.

Knowledge/Experience

• Bachelor's degree in biology, chemistry, or related field required; Master's degree strongly preferred.
• Minimum two years of experience in business development, inside sales, and account management for molecular diagnostic services.
• Strong hunting and prospecting skills with the ability to generate qualified leads and build healthy client relationships and pipelines within pharma and biotech channels.
• Customer-centric approach focused on understanding and addressing client needs and ensuring consistently positive customer experiences.
• Excellent technical verbal and written communication skills.
• Strong negotiation and persuasion tactics required for closing deals and meeting/exceeding targets.
• Familiarity with Salesforce is a plus.
• Ability to collaborate with a team and work in a fast-paced environment.
• Results-driven, self-motivated, self-confident, and competitive, with a positive attitude.
• Excellent time management skills with a keen sense of urgency.
• Ability to travel as required for networking, conferences, and sales/business development meetings.
• Computer and technology proficiency: Microsoft Office, Chrome, Outlook, CRM

SUPERVISORY RESPONSIBILITIES:

• None

REPORTS TO:

• Senior Business Development Manager

Environment

Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer. At Fulgent Genetics, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.