New

Desktop Engineer

TEKsystems
$25.00 - $32.00 / hr
life insurance, sick time, 401(k), retirement plan

Apr 18, 2025
Job Summary The Desktop Engineer is responsible for troubleshooting and resolving complex end-user computing issues, managing ticket fulfillment and resolution processes, and implementing automation solutions to improve efficiency. This role involves monitoring and optimizing end-user computing performance, leading incident response activities, and managing IAM tasks. We are looking for seasoned techs with experience with PowerShell and M365 administration. Essential Functions 1. Troubleshoot and resolve complex end-user computing issues. 2. Manage ticket fulfillment and resolution processes. 3. Implement automation solutions to improve efficiency. 4. Monitor and optimize end-user computing performance. 5. Communicate effectively with stakeholders to understand and meet their needs. 6. Lead incident response activities for end-user computing issues. 7. Manage IAM tasks such as role-based access control and user provisioning. 8. Administer and support Microsoft 365 services, including Exchange, SharePoint, and Teams. 9. Continue developing cloud skills through training and practical application in projects. 10. Implement platform integrations and automations between various cloud platforms. Other Qualifications * Strong technical skills in end-user computing and troubleshooting. * Ability to analyze complex problems and develop effective solutions. * Experience in managing ticket fulfillment and resolution processes. * Proficient in scripting and automation tools. * Knowledge of DevOps practices and tools. * Proficient in IAM principles and practices. * Advanced knowledge of cloud platforms, particularly Microsoft 365. * Intermediate understanding of AWS services and their applications. CompTIA A+, Microsoft Certified Professional preferred Skills office 365, PowerShell scripting, bash scripting, troubleshooting, Process Automation, AWS, customer service oriented Top Skills Details office 365,powershell scripting, bash scripting, troubleshooting, Process Automation Additional Skills & Qualifications CompTIA A+, Microsoft Certified Professional preferred HIGH SCHOOL FINE (College degree preferred) Experience Level Intermediate Level We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: * Medical, dental & vision * 401(k)/Roth * Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health & Dependent Care Spending Accounts (HSA & DCFSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Pay and Benefits The pay range for this position is $25.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Greenwood Village,CO. Application Deadline This position is anticipated to close on Apr 25, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.