Incident Response/Java/Splunk; TX, AZ

Genesis10
life insurance, 401(k)
United States, Texas, Plano
Apr 16, 2025
Genesis10 is currently seeking an Application Architect with our client in the financial industry located in Plano, TX and Chandler, AZ. This is a 12 + month contract position. Responsibilities: Provide front line technical support to end users responding to issues related to Problem/Incident Management, Operational Readiness, Application Monitoring, Production Governance related to issues Solve production down situations under tight SLA deadlines Root cause and problem resolution follow-up Debug and fix production issues by analyzing complex sql queries stored Procedures Provide stand-by out of hours support on rotational basis for production system Look for efficiency improvement in productivity savings Drive live by the culture of innovation resulting in highly efficient team and improving operational efficiency Work closely with Technology Infrastructure Teams, Development Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades. Communicate with all lines of business and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, proactively identify cross functional or technical issues Requirements: 5+ years of IT industry experience. Experience in Java / JEE Frameworks (web services) Development and Support Must have working experience on UNIX/shell script and SQL. Able to build medium to complex SQL queries and Splunk queries Hands on experience with Database, preferably oracle Previous experience on an IT Application support team that provided technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues Troubleshooting and problem solving Incident management, change management and problem management Experience of handling various production support roles (technical - L1/L2/L3) and hands-on experience in using at least 2-3 widely used monitoring / scheduling tools Experience with Real-time restoration, triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner Business / Functional knowledge of payment flows corporate banking Payments platforms and standards used in EMEA APAC regions such as Swift, PACS, IFX formats ITIL certification or good insight concepts around incident, change and problem management. Autosys / Blade logic Unix shell scripting / Perl scripting / exposure to any scripting language on Unix Desired skills: Exposure and knowledge of Banking , Payments, and the financial industry Pay Range: $53.52 - $61.52 Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: * Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. * The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. * Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) * Behavioral Health Platform * Medical, Dental, Vision * Health Savings Account * Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K * Sick Pay (for applicable states/municipalities) * Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.