Theatre Management Associate

Working Title: Theatre Management Associate

State Role Title: Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: College of Visual and Performing Arts

Department: 100160 - Forbes Center Box Office

Pay Rate: Maximum Starting

Specify Range or Amount: $38,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 04/15/2025

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The Forbes Center for the Performing Arts/College of Visual & Performing Arts is seeking a Theatre Management Associate. The Center hosts over 200 ticketed performances a year and up to 90 non-ticketed recitals/events including theatre, dance, and music. The Center is the premier performing arts Center in the Shenandoah Valley.

Duties and Responsibilities:

-Manage all house management and usher scheduling and reporting
-Hire and manage student house managers
-Schedule and host usher trainings and oversee usher recruitment
-Work with Box Office Manager to prepare daily deposits, sell tickets when necessary, provide staff supervision and guidance as called upon
-Prepare Box Office Revenue payouts
-Work with Aramark (catering and dining services) on reception contract preparation
-Manage all event, conference support, set up and take down, and front of house staffing
-Arrange for all housing, transportation, details to support artist bookings
-Prepare hotel billings and work with Accounts Payable
-Advance all hospitality details and prepare written itineraries for visiting artists

Qualifications:

Required Qualifications:
-Must be able to work weekends, early mornings, and late evenings on a rotating weekly schedule basis
-Excellent customer service skills
-Employee management, hiring and training experience
-Ability to work independently
-Detail oriented and able to work under tight deadlines and a fast-paced environment
-Proficient in Microsoft Word, Excel, Outlook
-Basic bookkeeping skills

Additional Considerations:
-Knowledge of and work experience in the performing arts is beneficial but not required

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.