Director of Communications - St. Jude Global, GPM, and the Global Alliance

Job Overview

The Department of Global Pediatric Medicine (GPM) is seeking an experienced Director of Communications to lead the team responsible for developing and overseeing GPM and St. Jude Global internal communications. Reporting to the Vice President of Global Operations, the Director of Communications will work with departmental leadership to develop and implement strategic communication plans and direct digital presence for the GPM, St. Jude Global, and the St. Jude Global Alliance. In this new and exciting role, the director will liaise and collaborate with institutional communications leadership, and establish procedures to ensure brand compliance.

Please note that all candidates must submit a cover letter to be considered for the position.

Job Description

The Director of Communications is responsible for:

• Leading the process to develop a comprehensive internal communications strategy for GPM, St. Jude Global, and the St. Jude Global Alliance.

• Leading the development and execution of the GPM, St. Jude Global, and St. Jude Global Alliance's digital strategy and presence.

• Overseeing the design, content, and performance of the St. Jude Global website and St. Jude Global Alliance platform, ensuring an optimal user experience and up-to-date content.

• Collaborating with St. Jude Global program teams to identify needs and ensure alignment with institutional strategic initiatives.

• Overseeing final concepts to ensure brand alignment and establishing a process to obtain approvals for deliverables.

• Liaising with St. Jude Communications leadership.

• Identifying potential risks and creating and implementing strategies to mitigate them.

• Directing activities and setting outcomes for communications to ensure compliance with all brand standards and appropriate regulatory requirements.

• Collaborating with institutional strategic communications teams to ensure accurate content, and compliance with institutional practices and policies.

• Driving processes for team management including goalsetting, performance, development, and engagement.

• Developing content for the executive operations team within GPM.

• Serving as a member of the GPM operations leadership team.

• Reviewing and participating in negotiations as needed for contracts and agreements.

Minimum Education/Experience

• Bachelor's degree in marketing, public relations, mass media, or other communication-intensive fields with 10+ years of experience. Master's degree/PhD preferred.

• Demonstrated experience leading a full-service communications team and/or media services team with a strong emphasis on project management, quality and customer service, in communications in a comparable industry.

• Experience with operational management, budget planning & vendors, and resource management.

• Prior success in building external connections with peers, resources that support institutional needs, and vendor networks.

• Proven performance in earlier role/comparable role.

Special Skills, Knowledge, and Abilities

• Shows strong skills in thinking critically with a systemic view.

• Demonstrates excellent leadership and collaboration skills.

• Builds internal connections and external partnerships across leadership levels.

• Leverages deep understanding of the systems, process and tools to proactively identify any gaps and drive projects for sustainable/significant improvements.

• Participates in critical negotiations for long-term vendor and/or collaboration contracts/engagements.

• Anticipates budget needs, plans and tracks budgets, reprioritizing activities to manage deviations.

• Embraces project management tools and methodologies to lead team effectively, efficiently, and cross-functionally.

• Handles highly sensitive or tough situations with social and emotional grace and maturity.

• Guides performance of direct reports through coaching and development

• Plans and coordinates multiple projects simultaneously in a fast-paced environment.

• Adapts quickly and efficiently in the face of changing priorities.

• Demonstrates high level of cultural sensitivity.

Compensation

Explore our exceptional benefits!

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.