National Account Manager, Non-Commercial (Foodservice)

The National Account Manager is responsible for achieving annual volume sales and dollar profit targets. Developing customer growth strategies and plans that align to both High Liners strategic goals and customer goals. Additionally, the incumbent will build and strengthen relationships with key customers to foster trust. Effectively work with cross-functional stakeholders to ensure customer needs are met.

This role is remote and can sit anywhere in the US.

Essential Duties and responsibilities

• Strategic Planning & Selling:
  
  
  
  • Develop customer new and existing growth strategies and plans that align to both High Liner's strategic goals and customer's goals
  • Identify new strategic opportunities
  • Execute insight based and solution selling to drive long term growth
  • Effectively execute plans, monitor progress & course correct as needed
  • Be growth oriented at all times with both new and existing customers
  
  
  
  
• Customer Relationships:
  
  
  
  
  • Build and strengthen relationships with key customers to foster trust
  • Successfully develop, maintain, and oversee customer relations interacting with customers, reviewing, and discussing the business relationships and proactively managing key issues/problems
  • Discover and develop new relationships and opportunities with current and new customers
  
  
  
  
• Financial Accountability:
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  • Achieve sales volume and contribution and goals
  • Understand cost drivers and impact - short and long term
  • Mitigate risk (packaging/ingredients/inventory) effectively and efficiently
  • Improve sales forecast accuracy
  • Manage SG&A
  
  
  
  
• Cross Functional Management:
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  • Work closely with cross-functional, both internal and external stakeholders to ensure customer needs are met
  • Be knowledgeable of the internal processes needed to bring products through commercialization
  • Work with Legal on customer contract management
  
  
  
  

Qualifications

• University degree in Business, Commerce or Foodservice related field.
• 3-5 years of sales experience, preferably in consumer-packaged goods organizations.
• Experience calling on "The Big Three" Compass, Aramark, and Sodexo
• Experience in all aspects of sales, including growth strategies, distribution channel management, account development, and business planning.
• Strong knowledge of sales principles, methods, practices, and techniques.
• Experience working with complex cross functional projects
• Solid negotiation, conflict resolution, and people management skills.
• Excellent teamwork and team building skills.
• Proven strategic thinker with a strong ability to analyze data to drive strategic planning.
• Able to build and maintain lasting relationships with internal and external customers including key business partners and store management.
• Knowledge of cost analysis, fiscal management, and budgeting techniques.
• Strong problem identification and problem resolution skills.
• Hands on mentality, proven ability to work independently, self-motivated.
• Strong selling, presentation, strategic thinking, negotiating, organizational, financial analysis and broker management skills
• Solid computer skills with focus on Power Point, Excel, Word, etc.
• Willingness to travel as needed to drive business results - Overnight Travel Required