DIR, DINING SERVICES - SEMO STATE UNIV- Cape Girardeau, MO

Chartwells Higher Ed is hiring a RESIDENT DINING DIRECTOR of food service on the campus of SEMO STATE UNIVERSITY. This key leadership position is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities in the student dining hall.

Living near Southeast Missouri State University (SEMO) in Cape Girardeau can be quite enjoyable! The university is located in a charming, historic town along the Mississippi River, offering a mix of small-town charm and the amenities of a larger city. Cape Girardeau is known for its friendly and welcoming community. You'll find a strong sense of community spirit, with various events and activities throughout the year. Whether you're in the mood for a casual meal, a fine dining experience, or international flavors, you'll find plenty of options near SEMO. The River Campus frequently features music performances, theater productions, and dance shows. It's a hub for cultural events and entertainment.

Key Responsibilities:

• Manages salaried managers and hourly associates in the Food Service Department
• Oversees the overall direction, coordination, and evaluation of the account
• Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
• Prepares and manages annual budget
• Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
• Other duties as assigned

Preferred Qualifications:

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred
• Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Previous P&L accountability or contract-managed service experience is desirable
• Strong supervisory, leadership, management and coaching skills
• Strong communication skills, both written and verbal
• Ability to communicate on various levels to include management, client, customer and associate levels
• Excellent financial, budgetary, accounting and computational skills
• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
• ServSafe Certified