Director, Customer Data Platform

Work Locations:With the exception of some select roles that have in-office requirements, A+E Networks operates on a flexible model that allows for remote, hybrid or full time in office work (in certain locales).

Office locations include New York City, Los Angeles, Chicago, and Stamford, CT.

Our list of eligible states in which employees may work remotely includes:California, Connecticut, Florida, Georgia, Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oregon, South Carolina, South Dakota, Texas, West Virginia, Wisconsin, and Wyoming.

THE ROLE: Director, Customer Data Platform (CDP)

A+E Networks is seeking a Customer Data Platform (CDP) Director to join our Research Team to power the future of A+E's Audience Insights. In this exciting role, you'll oversee our Customer Data Platform (CDP), enabling the integration and activation of data from across our media ecosystem-from streaming and on-demand to editorial and social. You'll collaborate with marketing, sales, and technology teams to ensure data flows smoothly across systems, empowering real-time personalization, ad targeting, and next-level viewer experiences. Reporting to the SVP of Data and CRM, this role will grow the value of A+E's first party data. If you're passionate about using data, technology and AI to shape personalized media journeys and want to make your mark in a dynamic industry, this role is for you!

This is a hybrid role commutable to the New York City headquarters.

MORE ABOUT WHAT YOU'LL DO: Director, Customer Data Platform (CDP)

PLATFORM DEVELOPMENT & MAINTENANCE

• Customer Data Strategy: Build and execute roadmap for gaining incremental value from A+E first-party data while aligning with sales and marketing.
• Profile and Identity Management: Lead efforts in collecting, unifying, and activating customer profiles across channels (web, app, OTT) to ensure accuracy and actionable insights in audience segmentation and personalization.
• Consent and Privacy Governance: Enforce compliance with privacy laws (GDPR, CCPA) by managing customer consent preferences and data deletion requests, keeping customer trust at the forefront of all data operations.
• Data Schema and Integrity Enforcement: Oversee schema standards, auditing and refining the CDP's data structure to prevent data bloat or duplication, and ensure consistent data across all touchpoints.
• Cross-Departmental Collaboration: Serve as the central point for data requests and alignment across editorial, marketing, technology, and data teams, balancing diverse data needs and driving initiatives that add business value.
• Data Governance and Taxonomy: Define and manage customer data taxonomy, tagging, and overall flow to optimize data usage aligned with strategic goals.
• Measurement and Reporting: Collaborate on the development and delivery of dashboards and analytics reports, providing actionable insights to stakeholders across teams.

WHAT YOU'LL LEARN: Director, Customer Data Platform (CDP)

• Gain exposure to A+E's strategic approach to digital content and insight into the interplay between technology and content production
• Receive mentorship, training, and support from managers
• Experience firsthand how large-scale digital operations function within a leading media organization
• Contribute to shaping content that impacts and resonates with diverse, global audiences

YOUR STORY: [+BEHAVIORS] (what you need to have) Director, Customer Data Platform (CDP)

• BA/BS degree in related field (Computer Science, Engineering, Data Science or other relevant)
• Minimum 7 years of experience in product management, ideally with a focus on customer data platforms.
• Experience with leading implementation of CDPs such as Segment, Hightouch, or Rudderstack.
• Technical understanding of digital/data toolkits such as Snowflake, DataBricks, Adobe Analytics, Ad Servers, etc.
• Understanding of API integrations and experience with SQL is highly desirable
• Strong understanding of data management principles, including data segmentation, identity resolution, and customer journey orchestration
• Compliance and Privacy Knowledge (GDPR, CCPA) is highly preferred
• Strong communication and collaboration skills to interact with leadership across business units is essential
• Excellent problem-solving skills with a proactive, solutions-oriented approach
• Understanding of consumer-facing businesses and data fluency to drive customer relevance

Theannual/hourly pay range displayed serves as agood faith estimate of the

minimum and maximumbasepayrangefor this role.Compensation for the role will

be based ona number of differentfactors such asa candidate's qualifications, skills,

competencies, location, andexperience. A+E offers a competitive total compensation

package, which includes healthcare coverage, 401k matching, and a range of other benefits. Learn more at aenetworks.com/careers.

A+E Networks proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. The company's employment actions and decisions - including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination - are made without regard to an employee's race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law.
A+E Television Networks is a joint venture of the Hearst Corporation and The Walt Disney Company.
We are proud to be an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans.