Program Coordinator

Department: MED-Ctr for Community Health
Salary/Grade: EXS/5

Job Summary:

The primary objective of this role is to assist in executing strategic initiatives that support the goals of Northwestern's Center for Community Health (CCH) and the Northwestern University Clinical and Translational Sciences (NUCATS). This individual must have good knowledge of community-engaged research principles and background in social/behavioral or biomedical research.

Responsibilities:

• Provide day-to-day support and thought leadership to develop and implement CCH initiatives that meet the mission/objective of CCH's work that is funded by NUCATS. Examples of these initiatives include:

(a) developing innovative models for research consultation

(b) creating a cadre of Community Fellows who support clinical and translational research

(c) developing research/evaluation projects that help determine implementation and effectiveness of community and clinic-based programs and services

• Provide support for individual and group consultation (ShARP) services to community and academic partners to increase community engagement in all aspects of research. Support for consultations may involve assistance in scheduling consultations for research teams, developing summaries of consultations, and assisting in evaluation activities to determine the impact of consultations.

The program/project is summarized below. (Definitions: Program: plan or system of taking action toward a goal. Project: planned actions with specified beginning & end.)

Specific Responsibilities:

Administration

• Manages day to day operations.
• Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
• Manages design and development of program databases; compiles & analyzes data; prepares reports.
• Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components.
• Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.

Communication, Outreach & Recruitment

• Develops coordinated, consistent marketing and brand messages.
• Incorporates social media and networking into program/project aspects as appropriate.
• Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
• Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.

Evaluation

• Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
• Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
• Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.

Events

• Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
• Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
• Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.

Program Development

• Manages program/project curriculum, seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives.
• Manages academic quality and continued growth and expansion.
• Identifies & obtains external expertise as needed and works with content experts for current and new programs.
• Reviews programs/projects to increase efficiencies to support growth.
• Manages speaker selection, communication, and topic development.
• Leads program/project updates and improvements.

Strategic Planning

• Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations.

Miscellaneous

• Performs other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 1 year program/project administration or other relevant experience.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Knowledge and familiarity of Chicagoland communities including local priorities, history, and policy making
• Good communication and relationship skills, including public speaking, coalition building, group facilitation, and writing
• Ability to work both independently and as a team member; able to plan and set objectives and identify new opportunities as they arise

Preferred Qualifications:

• 5 or more years experience working with community-based organization(s) within Chicagoland communities
• Bachelor's degree in Public Health, Social Services/Social Work, Counseling, Psychology or related field or equivalent combination of education, training, and experience

Target hiring range for this position will be between $51,346 - 64,473 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

#LI-JP1