Title: Community Health Worker/Outreach Worker /CHW (Spanish Must)
Location: Ashburn, VA,20147,
Pay Rate: $25.00/Hour without benefits
Duration: 6+ months
Shift Timing (Day/ Evening/ Night): Day
Job Description:
- The Community Health Worker (CHW) collaborates with Loudoun Health Department (LHD) and partner teams to increase outreach communications and interactions with individuals and families to ensure access to health services. The CHW works to identify and address barriers to accessing vaccination and health services through local health education, coaching, and messaging to vulnerable and diverse communities.
There are four key elements involved in this position:
1. Community Outreach:
- Plays an integral role in educating the public, especially in communities where there is large vaccine hesitancy and information gaps, about COVID-19 and the COVID-19 vaccine.
- Builds and maintains relationships with local school representatives, organizations, businesses, community members.
- Regularly documents outreach and engagement activities in an Activity Tracking Form
- Promotes community awareness of LHD programs
- Participates in the coordination of regular health promotion activities such as local community events, organizational events, and health fairs
- Promotes key messaging in the community, including collaborating with the COVID-19 Communications Specialist on social media messaging and marketing materials (e.g., checking materials for health literacy, language access, cultural and linguistic competency)
- Responsible for outreach both in the community and with local partners and businesses including schools, faith-based organizations, and stores.
- Will perform a variety of outreach activities including doorto-door flier distribution, tabling, meetings with residents and partners, and attending health fairs and other community events.
- Knows and builds relationships with local community members and leaders to determine health needs of the community and to build trust.
Health Resources Navigation:
- Ensures referral sources are useful and meaningful through site visits, staff interactions, and client feedback
- Thoroughly documents each client interaction * Stays current on community resource information including housing transition plans and workforce development pipelines
- Communicates with referring agencies regularly
- Refers clients to medical and supportive services and follows-up with clients to ensure utilization
- Increases client knowledge to include education, prevention, administrative help, and resource navigation
- Works with community partners to identify and register individuals who are interested in receiving the vaccine yet have difficulty with technology, internet access, transportation, or other barriers to access.
- Follows up with residents and at-risk patients to connect them to local medical homes and other supportive services.
- Follow up may be done through phone calls, clinic visits, letters, and occasional home visits.
- Works with clients to ensure they are attending their scheduled medical visits, to include vaccine appointments, that they understand their medications, and are checking vital signs regularly (BP, heart rate).
- Confirms that clients have appropriate health coverage and educates clients on ways to avoid going to the ED. Connects them to application assistors and the online applications for each. Links clients to housing transition and job training resources. Connects clients to other needed resources (e.g., food, clothing, education, GED training). Documents all client interactions in an online database.
Community Advocacy:
- Attends and encourages community residents to participate in local meetings and community surveys to ensure community voice in local decision making.
- Actively shares information and decisions from local entities that affect residents.
- Participates in community meetings held by local organizations to ensure resident input.
- Advocates that all community research does no harm to residents and is conducted in a respectful and beneficial way.
- Performs all duties and responsibilities with a trauma-informed and culturally sensitive approach.
- Assists in sharing community feedback information to local health district vaccine leadership team to inform vaccine communication and event planning. Serves as a community connection point for convening community residents around public health programs, public housing redevelopment, research interventions, and community assessments.
Team and Professional Development:
- Participates in team processing sessions to discuss successes/challenges in program implementation, relevant current events, community feedback, resources, etc.
- Participates in all team meetings and staff meetings
- Assists with grant application preparation and reporting as requested
- Participates in team photos, press briefings and media appearances when requested
- Works with LHD programs/staff and/or community partners to implement programs/ activities related to identified categories
- Coordinates activities with supervisor to assure optimum use of time and effort. Attends staff meetings and community meetings. Participates in in-services, workshops, and classes to maintain knowledge, skills, and abilities. Attends program-required training/educational sessions. Identifies and requests attendance at appropriate educational programs to enhance job performance. Maintains records of trainings and submits documentation to supervisor. Shares information with colleagues. Identifies program/agency training needs.
Minimum Qualifications:
- Two years of work related to health and human services or relevant community volunteer experience.
- Excellent interpersonal skills and ability to interact professionally to gain trust in a culturally diverse environment.
- A two-year related degree may be substituted for the required experience noted above.
- Ability to show empathy and respect to distressed individuals
- Ability to handle confidential information with discretion and professionalism.
- Fluency in English and Spanish, other languages a plus.
- Ability to work nights and weekends.
- Ability to work indoors and outdoors as needed.
Preferred Qualifications:
- Prior work with public health or community volunteer related agency.
- Experience working with people of different cultures and socio-economic backgrounds.
Remarks:
- Community Health Worker (Education Support Specialist I)
- Need to share resume and cover letter
- Fluency in English and Spanish, other languages a plus
- Ability to work nights and weekends
- Ability to work indoors and outdoors as needed
- Up to 40 hours per week
|