Chief of Staff, APAC

Available Locations:Singapore

The Chief of Staff on the APAC revenue team serves as a key partner to the Geo Vice President, APAC in determining and managing priorities, driving operational cadence, strategic project management initiatives, and internal/external communications. The ideal candidate must be passionate about high-quality, repeatable processes that produce short, mid, and long-term results. The role requires an individual with excellent analytical, critical reasoning, interpersonal communication, and influencing skills.

Quarterly Business Reviews (QBRs):

• Organize and lead QBRs, ensuring comprehensive preparation, execution, and follow-up.
• Collaborate with sales leadership to define key metrics and outcomes for QBRs.
• Ensure alignment across teams and drive actionable insights from QBRs.

All Hands Meetings:

• Plan and execute All Hands meetings, ensuring clear and consistent communication of priorities, achievements, and key initiatives.
• Facilitate engagement and interaction during these meetings to foster a cohesive team environment.

External Facing Communications:

• Manage and streamline external communications, including interactions with key stakeholders, customers, and partners.
• Develop and maintain communication strategies to enhance the company's external presence and reputation.

Project Management:

• Lead strategic project management initiatives across the organization.
• Ensure projects are delivered on time, within scope, and within budget.
• Coordinate cross-functional teams to achieve project objectives.

Sales Leadership Team Collaboration:

• Partner with global revenue leaders to ensure an accurate pulse on priorities on a weekly cadence.
• Drive the agenda for Functional Leads and meet with global leaders (and ideally teams) regularly.
• Participate and contribute actively in quarterly and annual reviews.
• Share best practices across sales teams and communicate critical information from global teams to cross-functional partners.

Cross-Functional Collaboration:

• Maintain regular communication with stakeholders in product, marketing, compliance, and legal teams.
• Partner with cross-functional stakeholders to prioritize global needs.

Effective Triage of Escalations:

• Conduct quick root-cause analyses and facilitate fast information sharing for time-sensitive escalations.
• Drive cross-functional conversations to resolve complex issues and ensure fast turnaround for specific prospects and customer needs.

Catch-All Responsibilities:

• Be open to taking on various initiatives that are important at any given time.
• Examples may include launches of new offices, ensuring new leaders ramp successfully, and providing additional coverage for teams with capacity gaps.

Preferred Qualifications

• 10+ years of general management experience; minimum five years of experience in Chief of Staff, Corporate Strategy, Sales, Consulting, Strategic Planning or Business Operations.
• Proven ability to navigate across organizations.
• Experience working in a high-growth organization.
• Excellent verbal and written communications skills
• Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels
• Detail-oriented with a passion for continuous improvement
• Enjoys working in fast-paced; sometimes ambiguous environment
• Effective judgment, discretion, and resilience under pressure