Compliance Coordinator

Do you envision finding a meaningful role with an inclusive and compassionate team? At Children's Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

Children's Mercy is in the heart of Kansas City - a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children's health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

The Compliance Coordinator is responsible for Compliance activities within the General Compliance Team and under the direction of the Chief Compliance Officer. Activities include but are not limited to: (1) Maintaining General Compliance program specific tasks and reporting, (2) Gather data and draft responses for external reporting requirements, (3) Investigate General Compliance cases, and (4) Assist Team Members as needed.

At Children's Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it's important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children's Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Assist the VP, Chief Compliance Officer in administering the Hospital's efforts and activities related to areas of general compliance:

Maintain the day-to-day operations of the General Compliance Programs (Conflict of Interest, Health Care Sanctions, Non-Monetary Compensation, Open Payments, Exit Questionnaires, Vendor Management, etc.). Coordinate with internal and external parties to ensure the day-to-day operations are maintained and completed in a timely manner. Troubleshoot issues/concerns with General Compliance Programs, including software to ensure good end user experience.
• Assist in the development of Hospital policies to assure practices are consistent with applicable laws and regulations within areas of general compliance. Also assist in the development and provision of General Compliance Education as needed.
• Stay current on developing general compliance issues to assure the Hospital addresses all risk areas. Maintain communication and provide regular reports to the VP, Chief Compliance Officer regarding general compliance activities and reported concerns.

Perform internal investigations resulting from reported compliance concerns:

• Receive, investigate, and manage reported general compliance concerns. Conduct initial assessments to determine the validity of reported concerns and the level of risk to the Hospital. When appropriate, and as directed, coordinate efforts with Office of General Counsel in order to conduct investigations under the attorney-client privilege. When concerns are deemed to be valid, execute a full investigation, documenting all efforts, findings, and actions. Identify necessary corrective actions and coordinate with appropriate personnel to implement all such actions.
• When deemed appropriate (based upon significance and scope of findings and upon the need for additional actions), execute a written Corrective Action Plan with involved parties that describes the findings of the investigation, an analysis of the issues, and the actions that are to be taken in order to correct what has occurred and to prevent recurrence. In the absence of a formal plan, the findings, analysis, and actions will be documented in the compliance incident tracking platform. Maintain a system of follow-up on unresolved concerns to assure corrective actions are completed.

Assist in activities relative to the Hospital's broader compliance efforts to assure adequate coverage of risk areas:

• Work will include, but not be limited to:
  • Assist the Audit and Advisory Services department in planning and / or participating in audits in general compliance areas where risk is identified.
  • Assist other areas of Audit and Compliance when workload requires team assistance. Impacts to general compliance workload should be communicated to Chief Compliance Officer to ensure resources are allocated according to risk.

• Bachelor's Degree and 3-5 years' experience. Preferred experience in general compliance management in health care or similar setting. OR
• Master's Degree Preferred and 1-2 years' experience. Preferred experience same as above.
• Certified Healthcare Compliance (CHC) HCCA Preferred

The benefits plans at Children's Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Our pay ranges are market competitive. The pay range for this job begins at $29.54/hr, but your salaried offer will be determined based upon your education and experience.

This is an intermittent remote position, which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Children's Mercy location. The incumbent must live in the Kansas City metro area.

Children's Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children's Mercy is smoke and tobacco free.

CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.