Premium Catering Attendant | Chase Field

Join our dynamic at Chase Field as a Catering Attendant and contribute to the exceptional guest experience at our Catering events. As a Catering Attendant, you'll play a crucial role in delivering high-quality food and service to our event guests, ensuring they have a memorable time during events at the ballpark.

• Greet guests in friendly and welcoming manner; ensure a welcoming atmosphere at all times.
• Provide exceptional, friendly, and courteous service to guests throughout the event.
• Retrieve and verify food orders from the kitchen; ensure accuracy and presentation adheres to Levy Core Signature standards.
• Communicate special requests or modifications to appropriate kitchen or serving staff.
• Distribute menus, presents daily specials, and answer any menu-related questions from guests.
• Maintain a comprehensive knowledge of menu and available products.
• Take accurate food and beverage orders, ensure food and beverages are served in timely manner; ensure correct placement of dishes.
• Deliver and serve food and beverages at scheduled functions under the supervision of catering captain.
• Prepare guest checks, process payments, and ensure accurate transactions.
• Assemble and deliver food and supplies to designated locations for catered events.
• Ensure food items are properly stored, labeled, and dated according to standards, following food safety guidelines.
• Comply with all health, safety, and sanitation regulations.
• Set up buffet tables, arranging food, beverages, and service items per event specifications.
• Return food, beverages, serving equipment, and utensils to the catering facility post-event.
• Clean event areas during and after events, ensuring cleanliness and organizations.
• Complete required event production logs, safety and sanitation logs, waste/spoilage log, inventory log, check-in/check-out procedures daily.
• Assist with event-specific documentation as needed.
• Stock, clean, and maintain catering facilities equipment.
• Completes opening and closing duties including cleaning tasks, setup, preparation in assigned area, daily and monthly inventory.
• Collaborate with FOH and BOH team to promote a positive environment, smooth operations and timely service.
• Performs other duties as assigned

Required Skills:

• Excellent customer service skills; ability to interact professionally and effectively.
• Ability to accurately take and place orders; provide timely service.
• Ability to multi-task in a fast-paced environment.
• Knowledge of food safety regulations, best practices, and sanitation requirements.
• This position may require the following valid certifications; ServSafe Food Certification, ServSafe Alcohol Certification, and Maricopa County approved Food Handler certification.
• Flexibility to work evenings, weekends, and holidays as required for stadium events.

Qualifications

• Previous experience in the restaurant and/or sports entertainment industry
• 2 + years Server or Catering experience preferred.

Physical demands:

• Ability to stand and walk for prolonged periods, ranging 6-12 hours, during events or as required by operational demands.
• Must be able to perform physical tasks, including walking, standing, ascending/descending stairs, as necessary.
• Exposure to heat, steam, and cold temperatures within the kitchen environment.
• Ability to lift, push, pull, and carry up to 50 lbs.
• Ability to bend, stoop, and kneel as needed.