New

Azure Service Engineer

Harman
life insurance, sick time, long term disability, tuition reimbursement, remote work
United States, Washington, Redmond
Jan 13, 2025
Description & Requirements About the Role We are seeking an experienced Azure Service Engineer to support, maintain, and optimize our Azure-based infrastructure. What You Will Do This role will involve monitoring services, troubleshooting issues, and ensuring the high availability and performance of our cloud-based applications. The ideal candidate will have hands-on experience with Azure services, infrastructure management, and cloud-based IT support. Key Responsibilities: Automation and Optimization: Develop scripts and use tools like Azure Automation, PowerShell, and Azure CLI to automate routine tasks, enhance operational efficiency, and optimize costs. Incident and Problem Management: Respond to service-related incidents, troubleshoot root causes, and work with cross-functional teams to resolve issues quickly and effectively, minimizing impact on end-users. Service Monitoring and Maintenance: Use Azure Monitor, Application Insights, and Log Analytics to continuously monitor the health, performance, and reliability of Azure services, addressing any issues proactively to maintain uptime. Documentation and Knowledge Sharing: Document troubleshooting steps, operational procedures, and system configurations, building a knowledge base to support quick resolution of future issues and enable team collaboration. What You Need 9+ years of professional experience in cloud operations, IT support, or service engineering with a focus on Microsoft Azure. Proficiency in Azure services, including Azure Virtual Machines, Azure Networking, Azure Storage. Experience with monitoring and logging tools, such as Azure Monitor, Application Insights. Strong scripting skills (PowerShell, Azure CLI) for automation and task simplification. Familiarity with identity and access management using Azure Active Directory. Strong troubleshooting and problem-solving skills, particularly in a cloud-based environment. What is Nice to Have Certifications (preferred): Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect, or relevant certifications in cloud operations. What Makes You Eligible Be willing to work from client-site 3 days a week. What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Professional development opportunities through HARMAN University's business and leadership academies Competitive wellness benefits Tuition Reimbursement Access to HARMAN Campus Fitness Center and Cafeteria An inclusive and diverse work environment that fosters and encourages professional and personal development "Be Brilliant" employee recognition and rewards program. Pay Transparency Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission. Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled. Benefits HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more. Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply