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Coordinator II

Utah State University
Commensurate with experience, plus excellent benefits
United States, Utah, Logan
Jan 10, 2025


Coordinator II

Requisition ID: 2025-8727
# of Openings: 1
Location: US-UT-Logan
Category: Customer Service/Support
Position Type: Benefited Full-Time
Job Classification: Non-Exempt
College: Finance & Administrative Service
Department: Event Services
Advertised Salary: Commensurate with experience, plus excellent benefits

Overview
Event Services is a growing department whose primary function is to assure events hosted by Utah State University "Exceed Expectations." The primary purpose of the Central Reservations Coordinator (Coordinator II) is to support the Central Reservations Manager in scheduling room and resources across Logan campus. Secondary duties include completing department-led special projects and supporting USU Catering Sales when needed.

Responsibilities
  • Answering questions via phone calls, emails, and in-person.
  • Directing visitors around campus or to their event.
  • Updating information in event database.
  • Collecting information for department-led projects.
  • Word-processing for documents and reports.
  • Other office-support functions.
  • Other duties as assigned.


Qualifications
Minimum Qualifications:
  • Two years of office experience; OR an associate degree/vocational training.
  • One year in an environment working in a customer service position.
  • Proven record of self-motivation and working independently.

Preferred Qualifications:
  • Training in EMS (Event Management Software) and Coursedog.
  • Proficient in Microsoft or Google suite.
  • Customer service experience in building scheduling.
  • Experience working in a collegiate, academic, government, or similar environment.

Knowledge, Skills, and Abilities:
  • Communication Skills
    • Can clearly communicate via email with accurate grammar and spelling.
    • Can clearly communicate via phone and in-person with a friendly and professional demeanor.
    • Possesses excellent interpersonal skills including the ability to foster an effective working environment with supervisors, coworkers, and customers.
    • Can collaborate with various positions on department projects.
  • Self-management Skills
    • Have strong organizational skills and attention to detail.
    • Have high level of independent initiative, self-motivation, and a positive attitude.
    • Can manage and complete multiple projects with varying priorities and deadlines.
  • Hard Skills
    • Can operate standard office equipment such as a phone, computer, and printer.
    • Knows Microsoft or Google Suite products.
    • Knows or can learn department software including but not limited to EMS, Coursedog, Caterease, and TPP.
    • Can perform variety of routine typing assignments including drafting and editing correspondence.
    • Can establish and update documents, records, and reports.


Required Documents
Along with the online application, please attach:
  1. Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"
  2. Cover letter to be typed/pasted at the end of your application (iForm)

**Document size may not exceed 10 MB.**

Advertised Salary
Commensurate with experience, plus excellent benefits

ADA
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights
Founded in 1888, Utah State University is Utah's premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah's counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu .

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU's main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute's 2022 ranking for best-performing small cities in the nation.

*updated 04/2024

https://careers-usu.icims.com/jobs/8727/coordinator-ii/job?in_iframe=1

Notice of Non-discrimination
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:
Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266
Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266
Mailing address: 5100 Old Main Hill, Logan, Ut 84322
For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:
U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov
U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


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