Process Improvement Manager

• Fleet Service Management
• Technical Writing
• Project Management

• Bachelor's degree in supply chain management, logistics or equivalent industry experience.
• Minimum of 5 years of managing fleet experience or leading a fleet service program.
• Strong verbal and written communication skills, able to converse with multiple levels internally and externally.
• Ability to multitask and to work independently in a fast-paced environment.
• Strong organizational and planning skills.
• Experience with Microsoft Project preferred but not required.
• Broad knowledge of service and warranty principles.
• Ability to perform in a team environment and collaborate with multiple groups.
• Working knowledge of Salesforce, SAP, Service Now, Servify and other ERP systems.
• Working knowledge of Excel and can manipulate raw data and converted it into charts, tables and/or other meaningful graphics.
• Ability to work independently with clients and partners.
• Demonstrated capacity to work with multiple and complex projects simultaneously.
• Experience with Information Technology environments and its processes.
• Strong business acumen, logical problem solving, technical knowledge, and high attention to detail to understand complex issues and workflow systems.
• Ability to process high volumes of data to identify the key points and summarize complex issues for decision making and executive escalations.
• Capable working in a very fast paced and dynamic environment.
• Ability to work independently and in a team environment to achieve project deliverables and complete assignment within established timeframes.
• Must be able to multi-task and thrive in a fast-pace, results-driven environment, and situations where quick execution is critical.

• Work is generally performed in an office environment.
• All candidates must be able to operate a computer keyboard and view a video display terminal between 80% - 95% of work time, including prolonged periods of time.
• Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.
• The movement and transportation of equipment, most of the time is under 25 pounds.
• Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. Machines, tools, equipment, and work aids include Mobile Devices, PC's, printers, copiers, faxes, and other equipment commonly associated with an office work area.
• May require working additional hours beyond normal schedule, including nights and weekends.
• Will need to consistently demonstrate a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities.

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.