Infrastructure Operations Manager

Position: Infrastructure Operations Manager

Location: Pentagon

Clearance: Top Secret, SCI Eligible

Job Description:

Demonstrate knowledge in maintaining the operational status of a Tech Control facility

Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and Circuits. Demonstrated successful working knowledge and supervision of tech control employees in efforts similar in size and scope as referenced under this Call Order.

Oral and written communication experience with the highest levels of management

Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9.

Can provide technical directions and supervision, in coordinating, restoring and reporting functions necessary for effective maintenance of transmission paths and facilities.

Knowledge of industry accepted standards and best practices related to Information Management Operations and with IT Service Management (ITSM) best practices.

Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations, and requisitions for equipment and services.

Certification:

Rapid Response Registered Communications Distribution Designer (RCDD)

Years of experience:

5 or more years managing and operating cryptographic facilities.

Education:

Bachelor's degree in IT-related field (required)