MGR - IMPLEMENTATION

The New Business Implementation Manager is responsible for implementing new business sold, including new customer s and upsells within existing customers across the product portfolio. This role will serve as the liaison between sales and operations to ensure successful implementation of new business.

• Leads and manages the implementation of new business, maintaining communications throughout the process in to meet customer expectations.
• In collaboration with Sales and Operations, plans and coordinates implementation according to scope and approved schedule.
• Coordinates the development of plans and schedules that meet customer requirements while also identifying possible challenges to implementation.
• Provides day-to-day direction and support to cross-functional project teams assigned to the implementation.
• Ensures a smooth transition from design to initiation of business product.
• Interacts with stakeholders at all levels from senior leadership to end-users.
• Creates documentation and reports that keeps stakeholders notified of progress.
• Reviews and adapts to industry trends; encourages the use of analysis to drive decision-making and development to ensure the product is delivered effectively.
• Ensures entire team understands expectations and how information is reported and used.
• Performs other duties as assigned/required by this position.

EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice
At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: 972-420-8200.

Benefit Highlights for full-time positions:

• Competitive Compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Long and Short-term Disability
• Flexible Spending Accounts; Healthcare Savings Account
• Life Insurance
• Career development opportunities within the company
• Tuition Assistance
• Rewarding work environment - Enjoy going to work every day!

• Bachelor's Degree.
• Minimum five years of experience in implementation.
• Experience in customer relations and product implementation required.
• Strong analytical and critical thinking skills with the ability to creatively solve problems.
• Must be detail oriented with excellent verbal and written communication skills.
• Must possess a strong sense of accountability and desire to meet and exceed expectations.
• Must be familiar with the healthcare industry including applicable laws, regulations, policies and standards.
• Strong interpersonal skills and the ability to work with many different personalities and styles.
• Familiar in creating root causes analyses to help improve the implementation process.
• Ability to work independently with minimal supervision while maintain an effective collaborative working relationship with peers and support staff.