Enterprise Network Support Technician II

Lubbock

39772BR

Telecom Enterprise Network Services

Position Description

The Enterprise Network Support Technician II's scope of responsibility includes providing technical installation and primary support for data, voice, video, or other specialized networks at the enterprise level. Discretion and sound judgment is expected.

Enterprise positions are restricted for use in central IT Division areas reporting to the institutional CIO and, as such, may interface with key IT leadership and/or other functional leadership from the Texas Tech University System institutions.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major/Essential Functions

• The Enterprise Network Support Technician's scope of responsibility includes technical installation and support for data, voice, video, or other specialized networks at the enterprise level.
• With limited supervision and/or assistance from team members, performs one or more of the following duties:
  • Designs, installs, maintains, and diagnoses the various components of network cable plants and related infrastructure.
  • Provides technical support.
  • Administers or configures certain network equipment and devices.
• Performs other duties according to established procedures and standards.
• May interface with users, vendors, or other stakeholders.
• May interface with key IT leadership and/or other functional leadership from the Texas Tech University System institutions.
• Adheres to all appropriate Institutional policies (including IT OPs) and other relevant internal departmental policies.

Required Qualifications

HS Graduate/GED and a combination of related higher education, technical training, and/or experience equal to one (1) year.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Resume / CV

Job Type

Full Time

Pay Basis

Hourly

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Day

Schedule Details

On-call &/or additional hours as needed

Grant Funded?

No

Job Group

Enterprise IT

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.