Manager of Channel Growth & Enablement

What you will do

We are seeking a highly motivated and technically proficient Partner Enablement Manager to lead the development and maintenance of our partner enablement program. In this role, you will design, operate, and support onboarding and ongoing enablement training programs for our GTM (Go-To-Market) partners. This position requires a blend of technical expertise, project management skills, and a strong ability to collaborate across departments.

How you will do it

Partner Enablement Program Development:

• Design, implement, and maintain comprehensive partner onboarding programs.
• Develop and execute a partner enablement strategy that supports partner success and drives business growth.
• Build sustainable sales and implementation training programs for new and existing partners.
• Provide partners with access to online tools, such as Albound, FMS Champions, demo sites, and support resources.

Cross-Functional Collaboration:

• Maintain clear coordination with internal stakeholders, including Marketing, Finance, Operations, Professional Services, Customer Success, and Support, to ensure program success.
• Work closely with operations to develop dashboards that provide actionable insights into partner performance and success metrics.
• Collaborate with marketing, product, and sales enablement teams to deliver timely updates, product information, and marketing collateral to partners.

Channel Partner Relationships:

• Establish and maintain strong relationships with key FMSystems GTM partners.
• Provide day-to-day support to the channel sales team, assisting with partner communications, scheduling, and administrative tasks.
• Onboard new partners, ensuring they have the necessary systems, training materials, and resources for success.
• Ensure partners are equipped with tools and documentation to enhance their sales efforts and client engagements.

Sales Operations and Reporting:

• Maintain accurate records of partner agreements, sales activities, and performance metrics in CRM systems (e.g., Salesforce).
• Support pipeline management, lead tracking, and follow-up on sales opportunities in collaboration with the channel sales team.
• Generate and distribute regular reports on partner performance, sales metrics, and pipeline health.
• Track channel sales performance and provide insights to inform decision-making and strategic adjustments.

What we look for

• Proven experience in channel partner management and enablement.
• Strong project management skills with the ability to develop and execute multi-faceted programs.
• Experience working with end-user clients, qualifying opportunities, and understanding business use cases.
• Proficiency in CRM systems (e.g., Salesforce) and experience with partner enablement tools such as Albound.
• Excellent communication and interpersonal skills, with a collaborative mindset.
• Ability to analyze data and provide actionable insights to drive partner success.
• Self-motivated with a proactive approach to solving problems and improving processes.