TEMPORARY PROJECT POLICY ANALYST 3 - EMPLOYEE RELATIONS

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Job Title: Project Policy Analyst 3 - Employee Relations

Job #: 75066

Position Base: Oakland, CA

UC OFFICE OF THE PRESIDENT

At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer Prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.

The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President

DEPARTMENT OVERVIEW

Systemwide Employee & Labor Relations fosters employee engagement, negotiates and administers local and systemwide labor agreements and provides multi-faceted support toward ensuring an inclusive, diverse, collaborative and productive work environments across the UC system.

POSITION SUMMARY

This is a TEMPORARY position within our Temporary Office of the President Staffing (TOPS) program.

KEY RESPONSIBILITIES

• Case Workflow Tracking and Management: Collaborate with Systemwide Employee Relations (SWER) staff to track and manage the case workflow for formal employee appeals and complaints, ensuring timely resolution
• Central Point of Contact: Serve as the primary coordinator, managing multiple tasks and synchronizing case flow to ensure efficiency
• Case Intake & Data Entry: Perform intake for specific case types, ensuring accurate data entry into iSight or other required systems
• Case Coordination & Collaboration: Coordinate case logistics as needed with other case management partners, for tracking and management purposes
• Case Record Updates: Ensure timely and accurate updates to case records in the appropriate systems
• System Expertise: Continuously develop proficiency in the iSight case management system for efficient case handling and data management
• Case Acknowledgment & Communication: Acknowledge incoming cases and maintain professional, timely communication with all parties involved
• Case Tracking & Status Updates: Track case status at each stage, keeping SWER informed of communications, requests, and progress between UCOP and locations
• Confidentiality Compliance: Maintain strict confidentiality standards and safeguard sensitive case information in accordance with relevant policies and legal requirements
• Prioritization & Escalation: Prioritize and triage incoming matters, collaborating with subject matter experts or escalating to leadership as needed to ensure alignment and support
• Case Tracking Systems: Create and maintain case tracking systems in SmartSheet or other tools to support case management
• Template Creation: Develop and maintain templates for recurring tasks, forms, and documents to standardize processes
• Data Management & Reporting: Perform data entry, updates, and analysis across various systems, generating detailed reports as required
• Document Organization: Organize case materials, files, and communications to support efficient operations and easy access to information
• Electronic Document Management: Manage documents across department systems, including SharePoint, NetDocs, SmartSheet, and others
• Operational Support: Provide back-up support for operational tasks, including:
  • Business systems support including Concur/Connexxus, Box, SharePoint, SmartSheet, U:drive, etc.
  • Signature routing via DocuSign as needed, ensuring that proper content and format guidelines are followed
  • Monitor and manage department email accounts, adhering to department protocols
  • Meeting and event support (in-person, online, hybrid) including scheduling, agendas, notes, and logistics
  • General office support as needed

MINIMUM QUALIFICATIONS

• Two years related experience
• Strong proficiency in common computer applications and productivity tools including web-based applications and systems
• Strong communication and interpersonal skills to communicate effectively, both verbally and in writing
• Comfortable working with multiple teams, including leadership, SMEs, and cross-functional stakeholders
• Skilled in managing multiple tasks, prioritizing urgent matters, and meeting deadlines in a fast-paced environment
• Strong ability to maintain accuracy in data entry, case record updates, and report generation
• Ability to develop templates and streamline processes for efficiency and consistency
• Ability to handle sensitive information with discretion, ensuring compliance with privacy and confidentiality standards
• Detail oriented

PREFERRED QUALIFICATIONS

• Background in employee relations, labor relations or human resources
• Knowledge of case management and business systems (e.g., iSight, SharePoint, SmartSheet, NetDocs)
• Training in case management, legal documentation, or business systems management
• Familiar with labor law, employment policies and regulations
• Data system development and implementation experience

EDUCATION

• Bachelor's degree in related area and/or equivalent experience/training.

SPECIAL CONDITIONS

This position is eligible for a remote work arrangement. The person hired will be required to reside within California.

SALARY AND BENEFITS

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs It is not typical for an individual to be offered a salary at or near the top of the salary grade for a position. The full salary range shows the growth potential for this position.

Job Title: Project Policy Analyst 3

Payroll Title: PROJECT POLICY ANL 3

Job Code: 007398

Salary Grade: Grade 21

PayScale/ budgeted hourly range: $34.77/hour - $48.28/hour. Salary offers are determined based on final candidate qualifications and experience.

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.

• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer.

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. EEO/AA Employer UC Nondiscrimination Policy

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