Mutuel Clerk - Luxor

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Step into the excitement as a Luxor Mutuel Clerk and be at the center of the action! Help guests place wagers on thrilling events from around the world, all while providing top-notch service and upholding the highest standards of Luxor's renowned hospitality.

STARTING RATE:$17/hour plus tips

THE DAY-TO-DAY:

• Payment Processing & Compliance: Accurately write, verify, and process payments for race and sports wagers, ensuring strict adherence to departmental policies and applicable gaming regulations.

• Cash Handling & Bank Management: Maintain an assigned cash bank, process payments, provide correct change, and reconcile funds according to established cash-handling procedures.

• Customer Assistance: Clearly explain wagering rules, betting lines, and odds to guests, and assist in creating and entering player tracking cards for loyalty programs.

• Accurate Ticket Verification: Verify and process payments for winning tickets promptly and accurately, ensuring proper payoffs.

• Station Stocking & Maintenance: Keep cashier stations well-stocked with supplies and maintain a clean, organized, and professional workspace.

• Issue Reporting & Security: Notify management of escalated guest issues, prevalent concerns, or suspicious activities, while ensuring customer rewards and credit policies are properly safeguarded.

THE IDEAL CANDIDATE:

• Education: High school diploma, GED, or equivalent required.

• Availability: Must be available to work various shifts, including weekends and holidays.

• Cash Handling Expertise: Candidates with proven experience managing cash accurately in fast-paced environments are preferred.

• Customer Service Background: Strong front-facing customer service skills with a focus on creating positive guest experiences and effectively resolving concerns.

• Hospitality Experience: Previous work in a resort, hotel, or similar hospitality setting is preferred, showcasing the ability to manage high guest volumes and uphold exceptional service standards.

• Bilingual Abilities: Proficiency in additional languages is a plus, enhancing communication and guest service quality.

THE PERKS & BENEFITS:

• Wellness Incentives: Programs designed to support your physical and mental health.

• Employee Discounts: Discounts on hotel stays, dining, retail, entertainment, and with company partners on travel, electronics, and more.

• Free Meals: Complimentary meals provided in our employee dining room.

• Free Parking: Parking available at no cost, both on and off shift.

• Health & Income Protection: Access to health and income protection benefits for eligible employees.

• Development Opportunities: Professional and personal growth through development programs, networking events, and community volunteer opportunities.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14993

Are you ready to JOIN THE SHOW? Apply today!