Student Finance & Accounts Receivable Tech II
 Santa Barbara City College | |
 United States, California, Santa Barbara | |
 Jan 05, 2025 | |
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Student Finance & Accounts Receivable Tech II Salary: $58,642.00 - $71,437.00 Annually Job Type: Classified Staff Job Number: 12/2024-142 Closing: 1/21/2025 11:59 PM Pacific Location: Santa Barbara, CA Department: Fiscal Services Basic Functions Under the direction of an assigned supervisor, perform a variety of general (I) to advanced (II) customer service, clerical and accounting activities in support of assigned functions such as accounts receivable, fee collection and cashiering. DISTINGUISHING CHARACTERISTICS: The Student Finance & Accounts Receivable Technician II performs more advanced customer service and accounts receivable activities requiring considerable accuracy and timeliness in areas such as reconciling and troubleshooting accounts. Incumbents work under general direction and have on-going responsibility for all cashiering functions and a higher level of applied knowledge and skill required. This level requires a comprehensive understanding of the Department's policies and procedures and general understanding of Financial Aid. Representative Duties ESSENTIAL DUTIES: Perform a variety of technical accounting duties in the review, evaluation and adjustment of assigned college accounts; provide technical accounting support for various accounts and functions such as student accounts, third party billing, accounts receivable and account auditing. Monitor, evaluate and reconcile assigned auxiliary funds and accounts; review and verify accuracy of accounts to reflect income, fund transfers and expenditures; reconcile to assure accurate fund accounting. Input a variety of financial and statistical data into an assigned computer system; establish and maintain various auditable records and files; initiate queries, develop spreadsheets and generate a variety of computerized reports and statements; assure the accuracy of input and output data; maintain filing systems. Monitors receivables and performs outreach to students and third party customers. Research, compile, prepare, verify and revise financial data related to assigned accounts and activities; prepare and maintain a variety of auditable financial records, reports, statements and files related to accounts, income, expenditures, personnel and assigned activities. Reviews, analyzes, and troubleshoots inquiries related to student account information such as transactions, refunds and account adjustments on the district financial system. Coordinates collection of all cash, check and credit card payments on student accounts. Process accounts receivable as assigned; collect, receive, code and verify incoming monies; prepare and process receipts; check money totals against receipts and invoices to assure accuracy; prepare and distribute bank deposits as required; prepare invoices and arrange for billings as directed. Distribute, process, audit and evaluate various fiscal forms and applications as assigned; compare and reconcile forms, statements, records, reports and other financial documents; identify errors and resolve discrepancies. Serve as a technical resource to staff, outside agencies and others concerning student accounts, and accounts receivable functions; respond to inquiries, resolve issues, conflicts and discrepancies, and provide technical information concerning related accounts, transactions, records, laws, regulations, policies and procedures. Following federal, state, local and institution privacy laws and policies the incumbent confers with students, parents, personnel and the community to exchange student finance information, resolve issues, or concerns regarding student finance accounts; initiates and receives phone calls to resolve inquiries and discrepancies. Maintain the integrity of the college's policies and procedures while providing a high level of student, staff, community and outside agency support; providing resolution focused skills, equitable solutions, and timely assistance. Operate a variety of office equipment including a calculator, copier, fax machine, computer and assigned software. OTHER DUTIES: Perform related duties as assigned. Education and Experience Any combination equivalent to: graduation from high school supplemented by college-level coursework in accounting or related field and two years general accounting experience and/or increasingly responsible clerical, hospitality or retail experience. PREFERRED QUALIFICATIONS: 3 Year Work Experience Strong Customer Service Skills Strong Writing Skills Strong Verbal Skills Experience with Google Drives Fluency/Proficiency in second language a plus Experience with high priority projects Problem solving skills SPECIAL QUALIFICATIONS: A sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities. Experience working with a large volume of transactions. Organizational skills to maintain accurate records and close attention to details. Ability to collaborate across all levels of organization. WORKING HOURS: Monday, Thursday, and Friday: 8:00 AM to 4:30 PM. Tuesday and Wednesday: typically 10:00 AM to 6:30 PM, but may be adjusted to 8:00 AM to 4:30 PM. The working schedule may be adjusted based on departmental needs, special projects, or periods of increased activity, at the discretion of the manager. Flexibility is expected to ensure effective service delivery and team support. 12 months per year, plus fringe benefits; 6 month probation period. All work schedules and work assignments are subject to change based on the needs of the College. SALARY INFORMATION: The current salary schedule range for the Student Finance and Accounts Receivable Tech II is Salary Table 29, Range 25, $58,642-$66,335. Nine step salary range continues to a maximum of $71,437. Initial placement based on experience with annual advancement to the next higher step. Knowledge and Abilities KNOWLEDGE OF: Student guidance principles and practices. Methods, procedures and terminology used in general accounting work. Financial and statistical record-keeping techniques. General knowledge of fund accounting and business functions of an educational organization. Policies, procedures and objectives of assigned programs and activities. Preparation, review and control of assigned accounts. Data control procedures and data entry operations. Modern office practices, procedures and equipment. Operation of a computer and assigned software. Oral and written communication skills. Interpersonal skills using tact, patience and courtesy. Arithmetic computations. Methods, procedures and terminology used in cash drawer management and bank deposit procedures. ABILITY TO: Perform a variety of general accounting duties in support of assigned accounts and functions such as accounts receivable, fee collection and cashiering. Perform a variety of general clerical work related to the preparation, processing, and maintenance of accounts. Collect money and verify and balance cash drawers. Reconcile, balance and audit assigned accounts. Review and verify income and expenditures. Organize and prepare data for records and reports. Compare numbers and detect errors efficiently. Identify, investigate and escalate student finance issues, errors and discrepancies. Monitor and audit income and expenditures of assigned accounts. Interpret, apply and explain laws, codes, rules, regulations, policies and procedures. Communicate clearly, concisely and effectively, both orally and in writing. Establish and maintain effective working and cooperative relationships with others. Perform arithmetic calculations quickly and accurately. Meet schedules and timelines. Operate standard office equipment including a computer, 10-key, credit card machines and assigned software. Manage a large volume of transactions accurately and efficiently. Sensitivity to and understanding of the diverse academic, socio-economic, cultural, disability, and ethnic backgrounds of Community College Students. Employ methods to de-escalate issues with customers. WORKING CONDITIONS: ENVIRONMENT: Duties are primarily performed in an office environment, at a desk or at a computer; The incumbent will experience interruptions while performing normal duties during the regular workday; The incumbent will have contact, in person or on the telephone, with staff and the general public. PHYSICAL DEMANDS: Dexterity of hands and fingers to operate a computer keyboard. Seeing to read a variety of materials. Hearing and speaking to exchange information. Sitting and standing for extended periods of time. GENERAL REQUIREMENTS (Upon Offer of Employment):
APPLICATION PROCESS REQUIRED APPLICATION DOCUMENTS: (The following required documents must be submitted electronically via the online application system.)
Additional Instructions: If you experience technical difficulties attaching any of your documents electronically, please contact Human Resources for instructions. If you do not have a scanner, there are commercial facilities available to assist you with this process. All required documents must be submitted with your electronic application by the application deadline or your application will be considered incomplete and will not be considered. Application Procedure: To be considered for this position, a complete online application including all required application documents (listed above) must be submitted via https://www.schooljobs.com/careers/sbcc by the application deadline (please see instructions to applicants). It is important that the online District Application form (Item #1) be complete and specific to fully indicate the education, experience and other qualifications of the applicant. "See Resume" is not acceptable. If you apply for more than one position, copies of all the required documents must be attached separately for each position. Applications and all documents submitted become the property of SBCC and are retained electronically. Accommodation for Applicants with Disabilities: If you are selected for an interview and need special services or facilities to participate in the interview, please contact Human Resources. Reasonable accommodation will be provided for applicants with disabilities who self-disclose. Selection Procedure: SBCC is an equal opportunity employer committed to nondiscrimination on the basis of national origin, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics, consistent with applicable federal and state laws. Reasonable accommodation will be provided for applicants with disabilities who self-disclose. - EQUAL OPPORTUNITY - TITLE IX EMPLOYER To apply, visit https://www.schooljobs.com/careers/sbcc/jobs/4735125/student-finance-accounts-receivable-tech-ii jeid-fe629fd8e53615409e94dae9fb472031 | |