Bilingual Loss Prevention Analyst

TKC Holdings, Inc.
paid time off, long term disability, 401(k)
United States, Missouri, St. Louis
10880 Linpage Place (Show on map)
Dec 11, 2024
Overview Are you looking for a career with premium benefits and the potential for growth? At TKC Holdings, we've created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path. We now also offer DailyPay providing you immediate access to earned wages. Work Today, Get Paid Today! We are proud to be a military and veteran friendly employer. About This Position *MUST LIVE IN THE ST. LOUIS MISSOURI METROPOLITAN AREA* Must be fluent in both Spanish and English Schedule: Monday-Friday 12pm-9pm (one weekday off) and Saturday or Sunday 10am-4pm There is potential for split shift flexibility *Up to $350 Bonus Potential Per Month The Bi-Lingual Loss Prevention Analyst will serve as the primary contact for orders under review for possible fraudulent activity with Access Secure Deposits. Essential Functions, Duties, and Responsibilities Facilitate outbound and inbound phone calls for review deposits that have met the rules for possible fraudulent activity. Meet established key performance/service level and reviews per hour goals. Provide and ask customers/officers required information for verification of credit card information for deposits under review. Complete other duties as assigned by Loss Prevention Supervisor. Other duties as assigned. What You'll Need High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Proficient in Spanish and/or other foreign languages (speaking and writing) Ability to type 30 wpm. Benefits TKC Holdings, Inc. offers comprehensive benefits to all regular-full time employees: Medical w/prescription coverage Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year. Dental Vision Basic Life and Basic Accidental Death and Dismemberment Insurance Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you TKC also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan. We now also offer DailyPay providing you immediate access to earned wages. EEO Statement We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace. A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108*