Student Service Advisor (Remote)

Are you looking for a change of pace in your work environment, where you can be a part of something bigger while living a work life balance? We have an outstanding opportunity to work remotely at Staffmark and our partner company. Plug into the growing team that thrives on success together as a Student Service Advisor in Columbia, MD and make a difference in the lives of students that are getting ready to change the world. We are dedicated to providing excellent support for student online education, offering assistance in financial services, technical support, registration, course selection, tuition, and resolving any materials or textbook issues. We believe in the positive impact that we both hold together for our future, so get ready to embark your career in this exciting field where the opportunities for success are limitless.

We have tons of perks!

• Medical, dental, and vision insurance
• 401k retirement plan
• Earned Wage Access (access a portion of your earned wages before your payday), including direct deposit or pay card option
• Life and disability insurance
• Referral bonus potential
• Employee discounts with tons of vendors, and more!

Student Service Advisor job details include:

• Pay rate: $18 - $19/hr.
• Schedule: Monday - Sunday, 2 days off

Work closely in a team environment to provide outstanding customer service via phone, email, and live chat. Troubleshoot student support issues and coordinate solutions across service and business units. Help complete tactical approaches to improve service levels across the organization. Help ensure smooth daily service operations of the team and adhere to organizational procedures regarding security and confidentiality of student financial and protected information. Qualified candidates will have two years of related experience.

At Staffmark, we seek to empower students and members to achieve their goals, find success, and make a global positive impact in the community. Let's achieve a brighter future together. We look forward to connecting with you soon!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.