Business Intelligence Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

The Business Intelligence Analyst is responsible for playing a role in supporting our organization by providing financial analysis, presentations, modeling, dashboarding, and other ad-hoc analysis to enhance decision making for key stakeholders throughout the organization. They will be a professional in data collection, analysis, modeling, visualizations, and storytelling.

Job Specific Required Skills & Competencies

What Part Will You Play?

• Creating/maintaining (daily/weekly/monthly/annually) BI dashboards.
• Develop and articulate data stories and show them to stakeholders.
• Works with the Customer Success team to gain an understanding of the client's business objectives in order to build articulate, directional BI dashboards that drive recommendations and decision-making.
• Uses strategic thinking skills to achieve data-driven insights in creative and effective ways.
• Works with the Consulting team to support creation of business cases, use cases, and case studies to facilitate client conversations using data-driven methodologies.
• Passionate about applying data and analytics to card issuer portfolio data.

Skills / Knowledge

• Demonstrated ability to analyze complex data and clearly communicate findings to drive positive change
• Ability to interact effectively with all levels of management and personnel
• Ability to prioritize assignments and meet deadlines
• Thorough planning and organization skills with great attention to detail
• Ability to succeed in a team environment and perform cross-functional duties as required
• Ability to adapt quickly and learn new tasks independently
• Ability to generate bold, creative ideas to help improve business performance
• Strong interpersonal skills with the ability to give and receive constructive feedback
• Demonstrated proficiency in coding skills (R, Python, or Strata), querying languages (SQL), databases (mySQL, BigQuery, or DataWarehouse), visualization tools (Tableau, Microstrategy, or PowerBI), and Microsoft Office (Excel, Access, Word)
• Ability to clearly communicate insights and recommendations to teams and business stakeholders.
• General knowledge of web technology, data structures, and data visualization.
• Data analysis and visualization skills to bring business cases and opportunities to life for a client.
• Applies proven solutions to client problems.

Qualifications

• Experience:
  • 2+ years' experience in data analytics
  • Working knowledge of the issuing and payment card business from both a card issuer perspective as well as a general understanding from the technology and processing side of the business
• Education: Bachelor's Degree (Computer Science, Economics, Finance, Mathematics, or Statistics preferred) or equivalent work experience, such as relevant technical background and/or work product/SME knowledge in lieu of a degree.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the discretion of the Global Payments/TSYS.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Benefits:

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.