MUB Operations & Events Manager

• Typical schedule will be 10am-6pm, Monday through Friday
• Willingness to work on a flexible basis when high profile events fall outside typical working hours including some late evenings and weekends
• May need to respond to student staff inquiries after hours
• Ability to work well with a wide variety of constituents including students, faculty, staff, community members, and external groups
• Comfort learning new software and working with audio-visual equipment

• Master's Degree in higher education related field
• Experience working in a college student union or other higher education environment
• Experience recruiting, hiring, training, and supervising student leaders/employees
• Demonstrated effective communication skills, both verbally and in writing

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

• Recruit, hire, train, supervise, and evaluate approximately 35 student employees who are responsible for daily building operations including event and client services, room set ups, information desk management, policy enforcement, and emergency procedure implementation
• Manage student employee scheduling, timekeeping, and payroll
• Utilize a student development approach when coaching student employees or addressing disciplinary situations following Memorial Union and University of New Hampshire protocols
• Participate in weekly Facilities & Operations meetings to streamline communication and collaborate with Facility Manager and their respective staff
• Manage the showing of Digital Cinema Package (DCP) films in the MUB Theaters including training student employee staff on the process

• Recruit, hire, train, supervise, and evaluate mail room staff including one part-time professional staff assistant and approximately 25 student employees
• Manage scheduling, timekeeping, and payroll for all Granite Square Station employees
• Direct and manage receipt, sorting, and distribution of first class/bulk mail for 11,000+ students, using current technologies, oversee and control all aspects of the mailing address process, to include initial assignments, deletions, inactivation, reactivations, and changes of addresses in student database.
• Using a Cloud based/computerized Tracking Parcel System (SCLogic), direct and control the receipt, sorting, cataloging, distribution, and delivery for 200,000+ packages annually. Record, research, and analyze databases, and use to respond to inquiries and prepare reports. Supervise and prioritize receipt, sorting, and distribution of incoming campus mail for 12+ internal departments and 200+ student organizations.
• Ensure Postal Mate point-of-sale system is maintained.

• Fulfill duties of Assistant Director of Operations & Events in their absence.
• Maximize use of resources including funding, personnel, facilities, and time.
• Serve on Memorial Union and university committees.
• Contribute to the development of short- and long-range plans.
• Gather, interpret, and prepare data for studies, reports, and recommendations.
• Participate in professional development opportunities to remain on the forefront of the field.
• Other duties as assigned.